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Luxury hospitality guru Pierre Gervois on how to cater to Chinese tourists in the U.S.
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Recent posts
- Chinese tourists don’t just duty-free shop in the U.S.: They also invest in real estate ($100 billion in 2016)
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- How Bloomingdale’s get it right with Chinese shoppers in NYC: They focus on the emotional connection, not on payment methods
- Luxury brands might have forgotten that wealthy Chinese customers needed a good in-store service.
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